Primary Purpose:

Under moderate supervision, respond to inquiries from staff, students, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the administration office.

Qualifications:

Education/Certification:

High school diploma or GED

 

Special Knowledge/Skills:

Ability to operate multi-line phone system

Effective public relations, organization, communication, and interpersonal skills

Ability to speak, read, and understand English

Ability to read and comprehend instructions

Ability to effectively present information in one-on-one situations

Proficient in keyboarding, 10-key numerical data entry, and file maintenance

 

Experience:

Two  years of clerical experience in an office setting - preferred

Major Responsibilities and Duties:

Reception and Phones

1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
2. Greet visitors (e.g., public, students, and vendors) respond to their inquiries and/or direct them to appropriate personnel in accordance with policies and procedures regarding building security.
3. Distribute commonly used forms and respond to frequently asked questions.
4. Maintain visitor log and issue visitor passes.
5. Respond to emergency calls and notify appropriate parties to address immediate safety or security issues.
6. Receive deliveries and disseminate materials and information to the appropriate parties.

Other

7. Provide general clerical assistance as needed.
8. Compile, maintain, and file all reports, records, and other documents as required.
9. Maintain confidentiality.
10. Follow safety protocols and emergency procedures.

Supervisory Responsibilities:

None.

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals; multi-line phone system

Posture: Continuous sitting

Motion: Repetitive hand motions including reaching. Frequent keyboarding and use of mouse.

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: Reception desk in the administrative office

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

 

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

 

The Liberty Independent School District is an equal opportunity educational provider and employer and does not discriminate on the basis of race, color, national origin, gender, age, or disability in educational programs or activities that it operates or in employment decisions.